Frequently Asked Questions (FAQS) Albany Storages is dedicated to providing you with the best in customer service. Below are the answers to many of the most common questions. If your questions are not answered here, please feel free to contact your nearest facility and speak to one of our Self Storage Professionals. How long are your rental agreements? All of our rental agreements are on a month-to-month basis. We do offer discounted rates for longer term tenants. What are your hours? Our office is opened Monday-Friday from 9:00 am to 6:00 pm and Saturdays from 9:00 am to 5:00 pm. Our offices are closed on Sundays. Customers can access their storage unit seven days a week from 6:00 am to 8:00 pm How much notice do I have to give before I move out? We request 10 days written notice. Do you offer packing supplies? We offer a wide variety of moving and packing supplies in our office. Our facility managers will be happy to help you. How safe are my belongings? The entire property is fenced and entrance is restricted to current tenants. The facility's interior and exterior are well- lit. Everyone who enters the facility has their unique security code that they must enter in order to gain access to the property. Are there drive up units available? Yes. The majority of our units have access directly from the drive aisles. Our remaining units are all on the ground level and most only a short walk from the exterior doors. Do you have storage for my trailer or RV? Yes. Albany Self-Stor does have a limited number of storage spaces for trailer or RV units. Please check directly with that facility to determine availablity. Do you offer heated units? Yes, Albany Secure Storage offers a number of heated units designed to protect your goods during our wet and colder  winter months. Heated units are available in all but the smallest unit size. Do you offer insurance for my goods? No, but sometimes your homeowners' or renters policy does provide coverage for your goods in storage, or can be added for a fee. You should check with your agent to determine whether your policy covers your items in storage. We highly recommend that you insure your goods while in storage. How do I pay my monthly bill? Paying your bill is easy. We accept cash, check, Visa, Mastercard or Discover card. Payments may be made in the office during regular office hours or you can send checks through the mail. After renting a unit and making your initial payment you can arrange to have your payment automatically processed by us each payment cycle, or phone in your payment using your credit card.